Gaia Portal shows blank page after log in with Chrome, Internet Explorer & other browser


Gaia Portal shows blank page after log in with Chrome, Internet Explorer &  other browser



Symptoms
After entering the admin credentials for the Gaia WebUI Firefox 56 or Chrome 66 and clicking on "LOGIN ", only a blank page appears. The /var/log/messages file shows:
httpd2: HTTP login from ADMIN-IP as admin httpd2: Received URL with out session information, Redirecting to login: /login/ext-all.css httpd2: Received URL with out session information, Redirecting to login: /login/ext-all.js Solution:

Click on below link to watch full Video to see Practically how we troubleshoot this issue:

Click Here


Two Step for troubleshoot issue: 1. Download the older version of the Browser.

By downloading old browser you will be access the Web GUI of the GAIA portal. It match the Heart Beat of the browser with the firewall or Gateway station.

2. The second troubleshooting step to troubleshoot this issue without downloading the old browser.
In this step we just copy and paste the below command to the firewall expert mode:

login to Firewall/Management ------> Go to expert Mode and Paste the below command-


grep -q "form.el.dom.action" /web/htdocs2/login/login.js; if [ $? -eq 0 ] ; then echo File is already modified, exiting.; else echo File backed up and modified. ; sed -i.bak '/form.isValid/s/$/\nform.el.dom.action=formAction;\n/' /web/htdocs2/login/login.js ; fi


If this blog help you then follow us on YouTube (Network Shield)

Comments

Popular posts from this blog

Download IOS Image for Router

CheckPoint Firewall R80 Installation in VMware